Powerful Membership Club and other community based management

e-Club is one of the easiest solutions in the market and growing. It is simply everything you need to manage your membership club.
Designed to be easy to use, yet one of the most sophisticated solutions in the industry, our membership portal contains detailed information about your member, guest or prospect.Designed by strong user feedback and with substantial experience, e-Club allows you to provide granular control on almost all aspects of your club management across your whole enterprise.

The e-club Advantage

Comprehensive Details

  • Fully searchable User definable fields
  • Multiple Address
  • Easy Routing and Charging
  • Interest’s, preferences etc granularly tracked
  • Automatic triggers for birthdays and important dates
  • Member / Guest photographs & Signature

Detailed Guest Tracking

  • Detail spending history, F&B / Retail / Other / Activities
  • Integrate with third party systems and import and consolidated reports
  • See in real time current & future activity Appointments/Schedules everywhere across your property
  • Vouchers, pre-payment, gift certificates can effortlessly be tracked for members

Fully integrated restaurant management & retail POS

Our e-Club membership management solution is a totally integrated solution, supporting all aspects of your membership club including Point of Sales. If you have retail stores, spa and activities, golf membership or any other membership entity with restaurants, cafes and other internally run or concession retail outlets, we have a totally integrated solution that takes your member and guest recognition to a new level. Supporting contact-less cards, and if you want, bio-metrics, or the tried and tested simple magnetic swipe cards, we support all types of customer identification.

If you are a membership club that have our recommended Micros POS solution in place for your restaurant operations, we have interfaces in place between Micros POS and our complete solution range. You will be impressed with out flexibility in meeting with your needs.

Membership solution for your operations

(Spa, Golf or Members only clubs)

If you have a spa or multiple spa’s that support membership, we have a strongly integrated solution for you. With a completely integrated membership solution into your spa operations, that literally do not have any equal in the industry. Connect with us and have a look to see the difference.

If you have a Golf club with a membership aspect, we will impress you with our integrated solution for your operations.

If you are a members only club, we have solutions for your different operations that will change your members lives for the better.

Give us a call…. you have everything to gain.

Smartphone, iPad & Tablet Support 

We already have solutions using iOS and Android for iPad and iPhone and of course support for a different range of smartphones and tablets. We would be happy to advise you on what would work best for your particular scenario.

Web Technology Support

e-Club is fully web enabled. You can deploy your own member portals to make it easy for members and their guests to change their details, check their transactions, make and change reservations. Make your lives easier by reducing phone calls and manpower, yet providing your members with greater convenience and flexibility.

Other Services

Member Recognition

Comprehensive membership details with user definable fields. Support for member and guest interests, preferences, health considerations, special dates and days, pictures, signatures and other communications, including scans of documents etc.; e-Club takes your member recognition to the next level.

Features such as unlimited file attachments per profile, detailed guest spending history including F&B, retail, activities, spa, golf, table reservations etc. all in a single dashboard. Unlimited subsidiary accounts with granular control on individual spending/usage and facilities.

Technology Support

All our solutions are based on the Microsoft platform, we use the Microsoft SQL Server back-end with the latest technology and will work under all Microsoft Windows platforms that are currently supported.

We also support Android, iOS (iPhone and iPad etc.) and the Windows 8 Tablet technology. Our web portals are all written using the latest Microsoft Web Technologies and ubiquitously support most web platforms. Please note that our Table Reservations portal requires support for Microsoft Silverlight which is currently only supported on Microsoft platform machines.

Member Portals

All our solutions are technology superior to most. The following are advantages:

  • Member self-service portal
  • Booking engine to support : Spa, Golf, Activities, Table Reservations
  • Information sharing, knowledge-base

Imagine giving your members and guests the ability to check their existing and prior reservations, and to change and update their information. Imagine not needing to have staff available on the phone to answer queries, allowing members access to any detail of their reservations and other information in real-time; in some countries we would be able to provide payment support online for membership dues and perhaps an on-line retail shop facility along with loyalty point interrogation and purchase.

Member Restaurant POS

If you are a members only club, or a golf club which has one or many restaurant outlets. We have our very own integrated Simple F&B Point of Sales solution. We can provide a complete solution from hardware and full POS solution. Our simple F&B POS will support most of your member Point of Sales requirements with the details member and guest recognition that our solutions are well known for. Members can charge to their accounts, redeem or accrue points; all with the strong guest recognition support including picture, signature and/or bio-metric identification as required.

If you are looking for a more robust solution suited for more sophisticated operations, we recommend Micros POS who are our partners. We have integration with most Micros POS solutions in the market.

We also have open interface protocols should you need us to connect with other third party systems.

Member Communications
Our solutions inherently support web portals where you can have direct interaction with your members when they log into their portals for making or changing reservations. We also have the digiKanban digitial signage solution which allows you to have targeted messages, menus and information across your whole entity using simple LED flat screen TV’s. We can provide you a complete turnkey solution if you want.
Reporting & Analytics

Analytics

We have management reports that give you more than anyone else in the globe. All our report are exportable to all mainstream formats. We also give you your very own report writer at no cost to you.

If you use our Business Intelligence tool; you have access to a lot of information at your fingertips – allowing you to make decisions and seeing the woods for the trees. Easily making your site profitable and members happy.