Overview

SpaConnect has been used widely by small to large operations including the largest 5-star wellness facility in the world, Malo Spa at the Venetian Macau.

It is scalable from simple small single operations to large scale operations with the possibly the best features available on any spa software in the world.

Our solutions can be implemented as an on-premise installation or as a hosted SaaS solution meaning you have the best of both worlds available to you. If you are in a remote location with a bad internet connection, you would choose an on-premise installation.

Regardless of how you are connected, you have the option to have consolidated reporting across multiple sites across the whole of your sites wherever they may be.

Features

  • Easy to Use

    Probably the most powerful and easy to use appointment scheduler

  • Guest Recognition

    Guest Recognition support across the whole enterprise

  • Touch Screen

    Full featured point of sales supporting touch screen monitors with full inventory

  • Office-Like

    Easiest Office-like Therapist / Employee Scheduling with skill sets and seniority

  • SMS / Social Media

    Marketing and Web Presence including web reservations, SMS and social media integration

  • Integration

    Integration with most leading hotel Property Management Systems and back-office inventory and general ledger software

Other Features

Guest Recognition
  • Extensive profile capture and management
  • Quick appointment scheduling with multiple wizards and access
  • Easily the most powerful Loyalty and member management
  • Guest historical data with detailed information
  • Integrated activity module to support classes, activities etc.
  • You can easily personalize the whole guest experience from reservations to check-in to treatment and checkout with a very strong
  • Strongest membership and guest management available in the market
Staff Scheduling
  • Easy to use employee scheduling wizards ? Excel look-alike for ease of use
  • Advanced Scheduler also provided for automated scheduling to save time and effort
  • Easily the most powerful tips and commission handling mechanisms
  • Most powerful packages solution available on the market
  • Issues and track vouchers and prepayment with detailed support for voucher redemption and tracking
Packages, Voucher and Prepayment Support
  • Most powerful packages solution available on the market
  • Issues and track vouchers and prepayment with detailed support for voucher redemption and tracking
Mobile Marketing
  • Full web based reservations engine
  • Real time updates from web reservations to Spa module. No double bookings or delays.
  • iPad based guest information & survey portal
  • Smartphone based reservations engine
  • Full member or guest management portal. Members and guests are able to update their details online and amend or cancel reservations.
  • Identify your best customers with detailed data mining facilities built in supported by the Strongest Marketing module available in the industry.
  • Connect to your customers via Social Network Services including Facebook, Linked in and Twitter etc.
Other Integrated Solutions

Global Design with local support

Our spa & leisure systems are global in design, yet fulfill local and regional requirements. Our technical development and support teams are based in Asia. From initial design, all our solutions are multi-national and multi-lingual, allowing for both single-byte western and double-byte Asian languages (Japanese, Simplified Chinese, Traditional Chinese, Korean Hangul etc).

Working with leading hospitality providers and using our team’s combined knowledge and global expertise, we are here to provide high quality hospitality solutions and consulting services specific to the Wellness and Leisure industry.